Frequently Asked Questions
We have listed the most popular questions asked by customers. Please contact us via email or telephone if you require any further information.
1. Are you a factory or a trading company?
We are a stainless steel cookware manufacturer with more than 20 years of production experience.
2. Factory location?
Located in Jiangmen, Guangdong Province, China.
About 1.5 hours to Guangzhou Airport and 2 hours to Hong Kong.
3. Can I freely combine the contents of the cookware set?
Of course, you can add or remove items from the set and choose the size of each item.
4. What can I customize?
New molds, new design, accessories, packaging, logos, patterns, sizes.
5. Can I get samples? If so, how can I do it?
Yes, please contact and tell us your needs, We will send samples according to your requirements.
6. What is the MOQ?
Usually 500 pieces. If the product you need is in production, we can appropriately reduce the MOQ to facilitate our cooperation.
7. If I place an order, how long will the delivery time take?
Usually 15 to 45 days. This is related to the quantity of the order. But don’t worry, we will deliver according to the agreed time.
8. how can we guarantee quality?
Always a pre-production sample before mass production.
Always final Inspection before shipment.
9. What material are you using?
Cookware: Stainless Steel 304/202/201
Flatware: 2Cr13, 18/8 or 18/0
10.How many colors are available?
Hot sell colors such as chrome & gold plating, copper, spray paint etc.we can match whatever pantone colors you need.
11. Are they Food Safe? What test you have?
All are Food Grade material. Can pass LFGB, CP65, Croatia food safe test and Dishwasher safe, Oven safe.
12. Are they suitable for induction?
Suitable for All Hobs: Induction Cooker, Gas Stove, Halogen, etc.
13. What is your Payment terms?
Irrevocable L/C at sight, T/T with deposit.